Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2026
“It was a truly remarkable holiday. We loved it. From the very first moment we made contact with Tika Lanka [Tikalanka] we found ourselves in very good, competent, thoughtful and comfortable hands. The contact, care and attention given throughout is of the highest order. I cannot praise it enough.”
Alison & Mike, England, April 2026
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“Thank you once again for organising our holiday. We had a wonderful time. Beautiful country and the amazing food and wildlife. Feel we know Ravi very well now. Always considerate, polite and very knowledgeable. A joy to have as our guide.”
Jane & Jerry, England, April 2026
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“Great holiday. Variety from wildlife to ruins from ancient civilisations. Also our driver [guide] Kapila was excellent and made the trip so enjoyable.”
Bernard & Margaret, England, March 2026
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“We're safely home after a wonderful holiday. Our third visit to Sri Lanka with Tikalanka. Already recommended Sri Lanka and Tikalanka to friends. We love the country and its people. Loved the hotels you chose. All small and friendly with good personal service. Guides and chauffeurs looked after us well.”
John & Helen, England, March 2026
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“We had a fabulous time once we got there! Thanks for putting together such an interesting and varied trip for us.”
Andrew & Liz, Scotland, March 2026
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“A well organised tour by Tikalanka. A memorable holiday cut 4 days short by our late arrival (due to the Middle East crisis in Iran) but made up for by the excellent reorganisation of John, Pathi and Ravi. Many thanks to everyone involved.”
Derek & Judith, Spain, March 2026
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“We had a great time and loved the country, people, food and climate.”
Chris & Kathryn, England, February/March 2026
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“We ended up extending our stay by 2 weeks due to flight cancellations due to Middle East War. Tikalanka were very quick to help us find accommodation and drive us places and we continued our trip in wonderful accommodation and saw even more amazing wildlife and beautiful areas of the island. Thank you so much in what was, for a while, a pretty stressful situation which we decided once we found a flight (which took a while) to make the best of, with your help. Couldn’t have done it without you. Thank you.”
Dixon/Rayson family, England, February/March 2026
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“A fabulous holiday. We will certainly go back as long as the costs do not 'shoot up'!! We would like to do 20 days Sri Lanka and 10 Maldives next time!! Kapila [guide] was a lovely man, very helpful, polite, always on time – a pleasure to spend so much time with.”
Fiona & Michael, England, February 2026
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“In general, we have never had bad accommodation in Sri Lanka other than a 3* concrete box near Bentota (booked through Kuoni on our first visit to Sri Lanka). All other accommodation has been good to excellent and including heritage, modern, boutique and tented properties [all booked through Tikalanka]. On this trip, Ceylon Tea Trails was superb in all respects (except the price!!!!), although the location means that it is best suited to local activities (eg relaxation or trail walking) rather than being a base for sightseeing. Our other hotel, Kumu Beach (4*), south of Bentota [Balapitiya], inevitably suffered by comparison with Tea Trails, particularly with food (which is more a reflection of the standards at Tea Trails than a criticism of Kumu Beach). However the hotel makes excellent use of its space and the accommodation is spacious and comfortable.”
Geoff & Eileen, England, February 2026
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