Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Just back from our trip and wanted to thank you for a wonderful adventure. We were so well looked after by Anura. His knowledge about place, history and birds was immense. He was so considerate, polite, very punctual and informative. We would thoroughly recommend him. Sri Lanka was a wonderful place to visit, everyone we met was charming and friendly. We would not hesitate to recommend Tikalanka to others should the opportunity arise.”
Jackie & Neil, England, February 2026
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“Thanks for organizing such a fantastic trip. Nihal [guide] was excellent. One of the best we’ve ever had.”
Steve & Carolyn, England, January/February 2026
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“From the accommodation arranged for us, some were very good. We appreciated the efforts of both drivers and acknowledged them very well on their departure.”
Lindsay & Simone, Australia, January 2026
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“The trip was wonderful. Each day offered something new and incredible. The Sri Lankan people are delightful. There is so much to see and experience in this beautiful country and our tour offered a lovely taster into this richly varied “resplendent land”. It was our first trip to Sri Lanka but it will not be our last!”
Katherine & Sam, Australia, January 2026
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“We had a wonderful time in Sri Lanka, that we will never forget. Thank you [John], Pathi, and the team at Tikalanka for such a fantastic experience, and especially for ensuring everything went so smoothly with the transfers etc. We would certainly recommend Tikalanka, and Sri Lanka more generally, to friends and family, and hope to return one day!”
Jamie & Bryony, England, January 2026
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“The people are lovely. The flora and fauna are outstandingly gorgeous and interesting. The geography of the island is amazing to see. Having been to India we appreciated the cleanliness everywhere we were in Sri Lanka. All in all, we loved our trip and we have already recommended Tikalanka to friends but with the proviso to be specific with what they’re looking for in a guide/driver.”
Barbara & Jeremy, England, December 2025
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“Overall it was excellent and very well arranged. The drivers [guides] were very good, in particular Nihal. Many thanks for helping organise this trip.”
Sandip & Shallini, England, December 2025
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“Heard about Tikalanka through a friend, and have already recommended you to other friends. We are recommending [Sri Lanka] as a destination to everyone we talk to and would like to go back to see the parts we couldn’t get to this time as well as the north. Apart from the cyclone we liked just about everything, so it’s hard to say what was best. Nihal was very kind, professional and knowledgeable and we always felt safe with him. Otherwise, thank you for making sure we were looked after in the storm.”
Kate & Carl, England, November/December 2025
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“Our experience with Tikalanka was exceptional from start to finish. John worked closely with us to build a 15-day itinerary and was consistently responsive throughout the planning process. I had approached several agencies, but Tikalanka was the first to reply, took the time to understand our requirements, and delivered a competitively priced proposal that met all our needs. Once we arrived in Sri Lanka, Pathi, John’s partner on the ground, was equally supportive. Hotels were booked and adjustments were made without any fuss, excursions were well organised, and the chauffeur guides were excellent. We happened to be in the country when Cyclone Ditwah hit, and this is when their professionalism truly stood out. Minor itinerary changes were handled seamlessly, and they remained in regular contact to check on our welfare. Despite the wider crisis, we always felt like a priority. Overall, the service was seamless, professional, and highly reliable. We would not hesitate to recommend Tikalanka.”
Fiona & Liam, England, November 2025
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“Overall a great trip, our brief was followed and we were very happy with all the locations and activities we took part in – thank you!”
Lucia & Ben, England, September 2025
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